Shipping & Returns
Shipping Policy
For Treats
Since our treats are homemade and made to order, please allow 3-4 days for us to ship your product. We currently only ship our products domestically within the United States. Shipping times and rates depend on location.
For Necklaces
Since our necklaces are handcrafted and made to order, please allow 3-4 days for us to ship your product. We currently only ship our products domestically within the United States. Shipping times and rates depend on location.
For Bandanas & Clothes
Please allow 3-4 days for us to ship your product. We currently only ship our products domestically within the United States. Shipping times and rates depend on location.
Return & Exchange Policy
For Treats
No refunds or exchanges.
For any questions or concerns, please don’t hesitate to leave us a message on the contact page or at help@shophazelly.com.
For Necklaces
No refunds. 30-day exchange policy for items that are ONLY damaged or defected.
For any questions or concerns, please don’t hesitate to leave us a message on the contact page or at help@shophazelly.com.
For Bandanas & Clothes
Exchanges or store credit. We do not cover the shipping fees for returned products. We do cover the shipping cost of the new or exchanged item.
For any questions or concerns, please don’t hesitate to leave us a message on the contact page or at help@shophazelly.com.